Returns and Refunds Policy
We want you to be happy with your Happy Hendricks Alaskan Adventures merchandise. If something isn’t right, please contact us and we’ll do our best to help.
Returns
Returns may be requested within 30 days of delivery.
To be eligible for a return, merchandise must be unused, unworn, unwashed, and in its original condition. Please contact us at happyhendrickscontact@gmail.com before sending any merchandise back.
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect due to our error.
Exchanges
We do not offer direct exchanges.
If you need a different size, color, or product, please return the eligible item according to this policy and place a new order for the item you would like.
Refunds
Once we receive and inspect an eligible return, we will issue the applicable refund to the original payment method.
Original shipping charges are non-refundable unless the return is the result of an error by Happy Hendricks Alaskan Adventures.
Depending on your bank or payment provider, it may take additional time for a refund to appear in your account after it has been processed.
Final Sale Items
Items identified as final sale cannot be returned or refunded.
Personalized or custom-made products, clearance items marked final sale, and gift cards are also final sale unless the product is defective or we made an error fulfilling your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or contains an incorrect item, please contact us at happyhendrickscontact@gmail.com as soon as possible.
Please include your order number and, when applicable, photographs showing the problem so we can help resolve it.
Order Cancellations
Orders may be cancelled before they have shipped.
Once an order has shipped, it can no longer be cancelled and must be handled under our normal return policy.
Questions
For questions regarding a return or refund, contact:
Happy Hendricks Alaskan Adventures
happyhendrickscontact@gmail.com